At a Glance — What This Policy Covers
1Who We Are
355 Bet is an online sports betting and gaming platform operated at 355bet.run, serving players in Pakistan. When this Privacy Policy refers to "355 Bet", "we", "us" or "our", it means the operator of the 355 Bet platform.
355 Bet acts as the data controller for all personal information collected from players who register, deposit, or use any product on the platform. This means we determine why and how your data is collected and processed. If you have any questions about this policy or about how your data is handled, you can reach us at support@355bet.run — more details are in Section 14.
Plain language note: "Data controller" simply means 355 Bet is the entity responsible for your information. We are not a middleman passing your details to someone else's system — we manage your data directly, under the rules set out in this policy.
2What Personal Data We Collect
355 Bet collects the minimum personal data needed to operate your account, process transactions, verify your identity, and keep the platform secure. The main categories are set out below.
2.1 Sensitive Data
355 Bet does not deliberately collect sensitive personal data categories such as health information, religious beliefs, or political views. If you voluntarily disclose such information in a support conversation, we will handle it with the same security controls applied to all personal data, but we will not use it for profiling or marketing purposes.
355 Bet protects the personal data of every Pakistani player, from Sialkot to Karachi
Why does 355 Bet need my CNIC? Pakistani financial regulations and anti-money laundering requirements mean that any platform handling real-money PKR transactions must verify the identity of its users. Your CNIC is the standard document for this in Pakistan — the same way banks ask for it when you open an account. 355 Bet uses your CNIC details solely for identity verification and fraud prevention. The number is never sold, shared with advertisers, or used for any purpose beyond what is described in this policy.
3How We Collect Your Data
3.1 Directly from You
Most of your data comes directly from you — when you fill in the registration form on 355 Bet, when you make a deposit or request a withdrawal, when you complete the KYC verification process, or when you contact our support team. You control what you provide and when.
3.2 Automatically During Platform Use
When you log in to 355 Bet, our servers automatically record technical data including your IP address, the device and browser you are using, and the pages or games you visit within the session. This data is used for security monitoring, fraud detection and platform performance analysis — not for building a personal marketing profile.
3.3 From Payment Processors
When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, the relevant payment processor shares transaction confirmation data with 355 Bet. This typically includes a transaction reference number, the amount, the timestamp, and a masked identifier for your wallet or card. 355 Bet does not receive or store full card numbers — these remain with the payment processor under their own security controls.
3.4 From Fraud Prevention Partners
355 Bet may receive data signals from third-party fraud and identity verification services when you register or request a high-value withdrawal. These signals help us identify device fingerprints associated with fraudulent activity, verify that the identity documents you have submitted are genuine, and flag accounts that may be attempting to register multiple times from the same device.
4Why We Use Your Data — Purposes
355 Bet uses your personal data for the following specific purposes only. We do not use it for anything not listed here without first updating this policy and notifying you.
- Account operation: Creating and managing your 355 Bet account, processing logins, maintaining your PKR balance, crediting wins and processing withdrawals.
- Identity verification (KYC): Confirming you are who you say you are, that you are at least 18 years old, and that your payment methods are in your own name — as required by financial regulations.
- Fraud and security: Detecting and preventing account takeover, bonus abuse, multi-accounting, money laundering, and any other activity that could harm 355 Bet players or the platform's integrity.
- Transaction processing: Executing deposits and withdrawals in PKR through your chosen payment method and maintaining an accurate transaction history.
- Customer support: Responding to queries, resolving complaints, processing responsible gaming requests, and communicating about your account.
- Regulatory compliance: Meeting obligations under applicable financial, anti-money laundering, and data protection rules that apply to 355 Bet's operations.
- Platform improvement: Analysing aggregated, anonymised usage data to improve game performance, interface design, payment flows and support quality.
- Responsible gaming: Monitoring betting patterns to identify potential problem gambling behaviour and proactively offer responsible gaming tools where appropriate.
- Marketing communications: Sending you information about 355 Bet promotions, bonuses and new features — but only if you have opted in to receive these and only via the contact method you specified. You can opt out at any time.
5Legal Basis for Processing
355 Bet only processes your personal data when we have a legitimate legal basis for doing so. The main bases we rely on are:
- Contract performance: Processing your account, transactions and KYC is necessary to deliver the service you have signed up for.
- Legal obligation: Identity verification, anti-money laundering checks, and record-keeping are required by law.
- Legitimate interests: Fraud prevention, security monitoring and platform improvement — provided these do not override your privacy rights.
- Consent: Marketing communications and the use of non-essential cookies are only processed with your explicit opt-in consent, which you can withdraw at any time.
355 Bet processes data lawfully and transparently for every registered player
6Who We Share Your Data With
355 Bet does not sell your personal data to any third party. We share it only in the following limited circumstances, and only the minimum data necessary for each purpose.
6.1 Payment Processors
When you deposit or withdraw, 355 Bet shares the transaction details necessary to process the payment with your chosen provider — Easypaisa, JazzCash, NayaPay, SadaPay, the relevant bank for IBFT, or the card scheme for Visa/Mastercard. Each processor operates under their own privacy policy and security standards.
6.2 Identity Verification Providers
For KYC verification, 355 Bet uses third-party identity verification services. These providers receive a copy of the identity document you submit and return a verified/not-verified signal to 355 Bet. They do not retain your documents beyond the period needed for verification and are contractually bound to handle them securely.
6.3 Fraud Prevention Services
Device fingerprint data and anonymised behavioural signals may be shared with fraud prevention partners to identify patterns associated with account takeover or multi-accounting. These partners do not receive your name, CNIC, or payment details.
6.4 Legal and Regulatory Disclosure
355 Bet may be required by law to disclose your personal data to a government authority, law enforcement agency, or court if presented with a lawful request. In such cases, 355 Bet will disclose only the information specifically required and will inform you of the disclosure wherever legally permitted to do so.
6.5 Business Transfers
If 355 Bet undergoes a merger, acquisition, or sale of its platform, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the new entity's privacy policy before it takes effect.
What we never do: 355 Bet never sells your personal data, never shares it with advertisers or data brokers, and never provides it to third parties for their own independent marketing use. If another party contacts you claiming to represent 355 Bet and asking for sensitive information, treat it as suspicious and contact us directly.
7How Long We Keep Your Data
355 Bet does not keep your personal data indefinitely. Retention periods are set based on the purpose for which the data was collected and any legal obligation to retain records.
- Account and identity data: Kept for the duration of your active account plus five years after closure, as required by anti-money laundering regulations.
- Transaction records: Kept for seven years from the date of each transaction — this is a standard financial record-keeping requirement.
- KYC documents: Retained for five years from the date of verification or from account closure, whichever is later.
- Support correspondence: Kept for three years from the date of the last communication in a thread, to allow complaints to be reviewed if reopened.
- Technical and device logs: Retained for 12 months for security monitoring purposes, then deleted in rolling batches.
- Marketing consent records: Retained until you withdraw consent, plus 12 months thereafter to demonstrate that consent was validly obtained.
When data reaches the end of its retention period, 355 Bet deletes it securely or anonymises it so that it can no longer be linked back to you personally.
8How We Protect Your Data
Protecting your personal information is taken seriously at 355 Bet. The security measures in place include both technical controls and operational procedures.
Encryption in Transit and at Rest
All data transmitted between your browser and the 355 Bet platform is encrypted using TLS. Sensitive data stored in our databases — including identity documents and payment details — is encrypted at rest using industry-standard algorithms.
Access Controls
Access to personal data within 355 Bet is restricted to staff and systems that have a legitimate operational need. Access is logged, reviewed regularly, and revoked immediately when an employee changes role or leaves the organisation.
Two-Factor Authentication
Two-factor authentication is available for all 355 Bet accounts and is strongly recommended. It significantly reduces the risk of account takeover even if your password is compromised. Enable it from your account security settings.
Continuous Security Monitoring
355 Bet monitors platform activity 24/7 for signs of unusual behaviour, unauthorised access attempts, and data anomalies. Automated alerts trigger human review whenever suspicious patterns are detected.
Your role in security: 355 Bet's security controls protect your data on our side of the connection. On your side, using a strong unique password, enabling two-factor authentication, and never sharing your login credentials are the most effective steps you can take to keep your 355 Bet account secure.
9Cookies and Tracking Technologies
355 Bet uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored in your browser that helps the platform remember you between sessions and function correctly.
9.1 Essential Cookies
These are necessary for the platform to operate. They keep you logged in during a session, remember your language and display preferences, and maintain your shopping cart or active game state. You cannot opt out of essential cookies without effectively being unable to use 355 Bet.
9.2 Analytics Cookies
355 Bet uses first-party analytics to understand how players navigate the platform — which pages are visited most, where players drop off in a deposit flow, and how long sessions last. This data is aggregated and anonymised before analysis. We do not use third-party advertising analytics networks that track you across other websites.
9.3 Security Cookies
Certain cookies serve a fraud and security purpose — recording device fingerprints, flagging anomalous login patterns, and supporting the detection of bot activity. These cannot be disabled without impairing the security of your account.
9.4 Managing Cookies
You can control non-essential cookies through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, or allow cookies only from specified sites. Note that blocking essential cookies will prevent you from logging in to 355 Bet.
From Faisalabad to every city — 355 Bet keeps player data secure across all of Pakistan
10KYC Verification and CNIC Data
Know Your Customer (KYC) verification is a legal requirement for any platform handling real-money PKR transactions in Pakistan. 355 Bet must confirm that every player is who they say they are before processing withdrawals above certain thresholds.
The KYC process on 355 Bet typically requires you to submit a photograph of your CNIC (front and back), a photograph of the payment method used for deposits (for example, a screenshot of your Easypaisa account showing your registered mobile number), and in some cases a selfie for liveness verification. These documents are processed by our identity verification partner and the results are stored securely on the 355 Bet system.
Your CNIC data is used exclusively for identity verification, fraud prevention, and compliance with anti-money laundering regulations. It is never used for marketing, never sold, and never shared with any party not described in Section 6 of this policy. CNIC documents are encrypted at rest and access is restricted to the verification team only.
11Your Privacy Rights
As a 355 Bet player, you have rights over your personal data. These rights are listed below along with how to exercise each one. All requests should be sent to support@355bet.run and will be acknowledged within 72 hours.
Right to Access
You can request a copy of all personal data that 355 Bet holds about you. We will provide it in a structured, readable format within 30 days of your verified request.
Right to Rectification
If any data held about you is inaccurate or incomplete, you can ask us to correct it. Contact support with the specific correction needed and your account details.
Right to Erasure
You can request deletion of personal data that is no longer necessary. Note that data subject to legal retention obligations (such as KYC and transaction records) cannot be deleted until the retention period ends.
Right to Restrict Processing
You can ask 355 Bet to pause processing of your data in certain circumstances — for example, while you contest its accuracy or while a complaint is being investigated.
Right to Portability
For data you provided directly (account registration data, transaction history), you can request it in a machine-readable format suitable for transfer to another service.
Right to Object
You can object to processing based on legitimate interests, including direct marketing. Objecting to marketing communications will result in immediate removal from all 355 Bet marketing lists.
How to exercise your rights: Email support@355bet.run with the subject line "Privacy Rights Request", state which right you are exercising, and include enough information to identify your account (registered mobile number or email address). We may need to verify your identity before processing the request, particularly for access and erasure requests.
12Children and Under-18s
355 Bet is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If a minor registers using false information about their age, their account will be closed as soon as the discrepancy is identified, all balances will be forfeited, and any personal data collected will be deleted within 30 days of account closure.
If you believe that a child may have registered on 355 Bet, please contact us immediately at support@355bet.run. Parents and guardians can also use device-level parental controls to restrict access to gaming platforms. Our Responsible Gaming page has further guidance.
13Changes to This Privacy Policy
355 Bet reviews and updates this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. When material changes are made, registered players will be notified by email at least seven days before the updated policy takes effect.
The most current version of this policy is always available at 355bet.run/privacy-policy with the effective date clearly shown at the top. Minor corrections — such as fixing typographical errors or clarifying existing provisions without changing their substance — may be made without prior notice.
Continuing to use 355 Bet after the effective date of an updated policy constitutes your acceptance of the changes. If you do not accept a revised policy, you should close your account and withdraw your balance before the effective date.
14Contact Us and How to Raise a Complaint
If you have any questions about this Privacy Policy, want to exercise any of your rights, or have a concern about how 355 Bet has handled your personal data, there are several ways to get in touch.
24/7 via the chat widget on any 355 Bet page — best for urgent account queries
support@355bet.run — use subject line "Privacy Rights Request" for data rights queries. Response within 72 hours.
If your query is not resolved by the support team, email support@355bet.run with subject "Formal Privacy Complaint" to trigger a written review response within 7 working days from the 355 Bet Data Protection team.
How 355 Bet Keeps Your Data Safe — In Summary
Six commitments that define how 355 Bet handles personal data for every Pakistani player
No Data Sales — Ever
355 Bet does not and will never sell your personal information to advertisers, data brokers, or any other third party for commercial gain. Your data stays within the 355 Bet ecosystem.
Encrypted at Every Step
TLS encryption protects every connection to 355 Bet. Sensitive stored data — including CNIC documents and payment details — is encrypted at rest using current industry standards.
Clear Retention Limits
355 Bet keeps your data only as long as legally or operationally necessary. When the retention period ends, data is deleted or fully anonymised — not kept indefinitely just in case.
You Control Marketing
Promotional emails and notifications from 355 Bet are sent only with your explicit opt-in consent. You can withdraw that consent any time via account settings or by emailing support — no dark patterns, no hidden opt-outs.
Minimum Data Collection
355 Bet only collects what is genuinely necessary to operate your account and meet legal obligations. We do not collect data speculatively or build detailed personal profiles beyond what is needed to run a fair platform.
Transparent and Plain English
This Privacy Policy is written for Pakistani players in plain English — not legal jargon designed to obscure what we are actually doing. If anything is unclear, contact support and ask for a straight answer.
Privacy — Questions Pakistani Players Often Ask
Quick answers to the questions 355 Bet players ask most about their personal data
Register on 355 Bet — Your Data Is in Safe Hands
We know that handing over personal data requires trust. 355 Bet has built its privacy practices around transparency, security and giving you real control. Register today and start playing in PKR with full confidence.
18+ only · Terms & Conditions apply · Play responsibly